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118 MultiModemISI Hybrid Series, ISIHI-2S/2U
Chapter 7—Service, Warranty, Technical Support/BBS
Introduction
This chapter begins with the terms of your MultiModemISIs five-year warranty. If you
have questions or problems with your terminal adapter, carefully read the Technical
Support section. It includes technical support telephone numbers, space for recording
information about your ISIHI-2S/2U, and an explanation of how to send in your ISIHI-2S/
2U should you require service. The final sections explain how to use our bulletin board
service (BBS), how to upgrade ISIHI-2S/2U via flash PROM, and how to get information
and support through Compuserve and the Internet.
Limited Warranty
Multi-Tech Systems, Inc. (MTS) warrants that its products will be free from defects in
material or workmanship for a period of five years from the date of purchase, or if proof
of purchase is not provided, five years from date of shipment. MTS MAKES NO OTHER
WARRANTY, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
HEREBY DISCLAIMED. This warranty does not apply to any products which have been
damaged by lightning storms, water, or power surges or which have been neglected,
altered, abused, used for a purpose other than the one for which they were manufactured,
repaired by the customer or any party without MTSs written authorization, or used in any
manner inconsistent with MTSs instructions.
MTSs entire obligation under this warranty shall be limited (at MTSs option) to repair
or replacement of any products which prove to be defective within the warranty period,
or, at MTSs option, issuance of a refund of the purchase price. Defective products must
be returned by Customer to MTSs factory transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO
CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE FOR
DEFECTIVE PRODUCTS.
Online Warranty Registration
To register your Multi-Tech product online, enter the following URL on your Internet
browser:
http://www.multitech.com/register
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